Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

We collect the following types of information:

  • Account information: Name, email address, and password when you register.
  • Organization data: Club name, aircraft details, member information, flight logs, maintenance records, billing data, and uploaded documents that you provide through the Service.
  • Usage data: Browser type, IP address, pages visited, and interaction patterns to improve the Service.
  • Payment information: Processed securely through Stripe. We do not store credit card numbers on our servers.

2. How We Use Your Information

  • Providing and maintaining the Service
  • Processing billing and payments
  • Sending transactional emails (invoices, maintenance alerts, reservation confirmations)
  • Improving the Service and developing new features
  • Responding to support requests
  • Complying with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Third-party services that help us operate (Stripe for payments, AWS for hosting, Resend for email).
  • Within your organization: Data you enter is visible to other members of your organization based on their role and permissions.
  • Legal requirements: When required by law, court order, or government request.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, role-based access controls, and regular security reviews. No method of transmission over the Internet is 100% secure, but we work to protect your information.

5. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. After account termination, we retain data for 30 days to allow for data export, after which it is permanently deleted. Some data may be retained longer for legal or regulatory compliance.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies. Analytics data is collected in aggregate without personally identifying individual users.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a standard format
  • Opt out of non-essential communications

To exercise these rights, contact us at privacy@tachpartners.com.

8. Children's Privacy

The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date at the top indicates when the policy was last revised.

10. Contact

For privacy-related questions, contact us at privacy@tachpartners.com.